Property Manager, Rosemary Square

Related Companies     Accounting | Development | Leasing | Property Management     Affordable Housing | Hospitality | Mixed Use | Multifamily     FL-West Palm Beach     April 24, 2020

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Position Overview

Responsibilities

The Property Manager of 360 Rosemary, located at Rosemary Square, will support and assist in the management of a 300k SF commercial office tower (with ground floor retail) real estate in accordance with company policy and management agreements. The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc. The Property Manager handles tenant complaints and service requests, and must be familiar with the terms of tenant leases an all other third party operating/management contracts servicing the Property. The Property Manager assists in the preparation of the annual budget, reporting and financial performance of the property. This position will report to the District Manager of Related Urban Southeast and will be based in West Palm Beach, Florida. 

 

  • Provide excellent tenant service. Respond to tenant requests/problems in a timely, efficient and courteous manner, and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
  • Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
  • Ensure that management, property and lease files are properly maintained, and kept up to date in accordance with company policy and legal requirements. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
  • Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
  • Coordinate all property information, and establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance and key lease date tracking. Monitor all key dates and reporting.
  • Assist the District Manager with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
  • Take leadership and ownership for the execution of such plan, with the goal of maximizing value creation and innovation.
  • Manage the relationships with our guests, tenants and vendors.
  • On an ongoing basis, assess operation risks and recommend strategies to mitigate them. Be proactive in advising senior management of issues/opportunities that may have meaningful economic consequence. 
  • Responsible for annual budget and reforecasts to revenue, expenses and capital expenditures and overall financial performance
  • Recruit, train/develop and manage staff. Effectively communicate, both internally and externally.

Qualifications

  • Minimum of 15 years relevant experience in operations management.
  • Proven skills in maximizing the operating and financial performance of a commercial property.
  • Must have a customer experience-focused approach.
  • Experience with a wide range of asset classes, a plus. 
  • Complex thinker of very high intelligence.
  • Creative and innovative problem-solver.
  • Superior interpersonal skills:
    • Ease in working with people up and down the organizational hierarchy.
    • Naturally adaptive to different audiences.
    • Diplomatically assertive.
  • Strong sense of integrity and ethics. Values entrepreneurialism.
  • Demonstrates strong intellectual curiosity; always seeking new approaches and challenging the organization to new levels of success.
  • Excellent written and verbal and communication skills. 
  • Undergraduate degree required.

 

Related Companies is an equal opportunity employer.

 

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Overview

Related Companies is a global real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi and London, and boasts a team of approximately 4,000 professionals. With over $60 billion in assets owned or under development including the 28-acre Hudson Yards neighborhood on Manhattan’s West Side, The Grand and Related Santa Clara in California and The 78 in Chicago. Related was recently named to Fast Company Magazine’s list 50 Most Innovative Companies in the World. For more information about Related, please visit www.related.com.

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