At Layton Construction, we live the philosophy of "Constructing with Integrity."
The IT Technician works under the advisement of the Information Systems Manager to support computer hardware and software issues and resolve end user concerns relating to technology.
Duties and Responsibilities
Assists the Information Systems Manager with the configuration and repair of personal/laptop computers, and setup and deployment of new computers.
Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. Help desk support, resolve end user problems relating to PC hardware and software over the phone and in person.
Exercises sound professional judgement in analysis of problem in order to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
Travels to jobsites to troubleshoot hardware and software problems.
Phone system support, troubleshoot phone system related problems and setup new users using phone software administration tools.
Performs other related duties as assigned.
Some travel required
May be required to occasionally work after hours and weekends
Associates degree in Computer Science or related work experience.
Must have one three years experience direct user support in a large networked environment.
Must have experience installing and maintaining Windows 7, Windows 8/8.1, Windows Server 2008, Windows Server 2012, Microsoft Exchange, Hyper-V virtualization, Microsoft System Center.
Possess a basic understanding of how VOIP phone systems work and how to troubleshoot.
Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
Must have valid license and good driving record.
Type a minimum of 30 wpm.
Must have good written and oral communication skills.
Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
Occasionally lift 50 lbs.
Previous technical training preferred.
Vendor certifications (A+, MCSE, CCNA, etc.) preferred
EQUAL OPPORTUNITIES FOR ALL - Layton Construction embraces federal employment guidelines regarding equal opportunity and affirmative action. It is the policy of Layton Construction to provide equal employment opportunity to all qualified applicants and employees. Layton Construction is an affirmative action employer and does not unlawfully discriminate on the basis of race, color, religion, gender, national origin, age, disability, or veteran status in any condition of employment including, but not limited to, recruitment, hiring, training and promotion.Sandy, UT, USA Construction-General Contracting
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